Joel Carty

PRESIDENT, PRINCIPAL CONSULTANT

Mr. Carty has almost 20 years of work experience in the AMI/AMR, water meter, and installation industry.  Diameter Services Inc. has operated across North America in the AMI/AMR and water meter consulting industry since 2005, supporting water utilities through the justification, planning, procurement and contract management. Throughout this period, Mr. Carty has served as the sole owner and principal consultant for the company.  His experience spans to include consulting services for some of North America’s largest AMI/AMR  water meter projects (City of Toronto, 465,000 meters. City of Baltimore, 407,000 meters.  Columbus, 300,000 meters).

Prior to starting Diameter Services, Mr. Carty worked at a leading water meter manufacturer and installation company, where he held positions including Director of Service Operations, Senior Project Manager, and Project Manager. Responsibilities included direct oversight of 80 water meter installation projects, and management of a staff of 100 persons including project managers, administrators, call center representatives and a national network of technicians.

Education

MCMASTER UNIVERSITY
Bachelor of Commerce, 1997

Designations & Affiliations

• AWWA, Member

Brayden Doody, PMP

VICE PRESIDENT

Mr. Doody has been working in the AMI/AMR, water meter, and installation industry for over a decade. During this time he has served in the roles of AMI/AMR Consultant, Operations Manager, and Project Manager for IT implementations and numerous water meter programs.

Over this time, Mr. Doody has directly overseen the deployment of 14 water meter and AMI/AMR projects, including a management role in the residential and intermediate meter installation phases of the City of Toronto’s 465,000 fixed network AMI project. Through best practice methodologies, Mr. Doody ensures excellence in water AMI project management execution. His professionalism, project leadership, and strategic thinking has honed a proven track record specific to the deployment of AMI/AMR technology.

With his commerce background and designation in Project Management (PMP), Mr. Doody’s extensive business and project management experience provides exceptional value to our water utility clients.

Education

VILLANOVA UNIVERSITY
Executive Masters Certificate in Project Management, 2011

MCMASTER UNIVERSITY
Bachelor of Commerce, 2010

Designations & Affiliations

• Project Management Professional Designation, PMI, 2012
• PMI Member

Darlene McNichol

DIRECTOR, CONSULTING SERVICES

Mrs. McNichol brings almost 20 years of experience specifically related to the water meter and installation business. In a consulting capacity, she supports water utilities through the business case justification, implementation planning, report writing, procurement strategies and specification development for implementation of Advanced Meter Infrastructure (AMI) and Automated Meter Reading (AMR) projects across North America.

In her role as a Product Management for a leading water meter and systems manufacturing company, Mrs. McNichol managed a dynamic service product line specializing in the municipal water utility sector for turnkey project management and installation services for water metering and advanced reading systems. She gained significant industry knowledge and is ideally suited to support planning, procurement, and public outreach activities. Ms. McNichol has carried out procurement strategies and technical writing for hundreds of water meter projects (procurement specification design, RFP management and writing, vendor selection, public education, etc.). Ms. McNichol has played an instrumental role in the development and execution of public communication plans for water meter related projects across the country.

Education

UNIVERSITY OF WESTERN
Bachelor of Arts, Political Science, 1995

UNIVERSITY OF TORONTO
Certificate in Business Management, 2003

Designations & Affiliations

• OWWA Water Efficiency Committee Member (2000-2018)
• AWWA, Member

Jamie Wagler

PROJECT CONSULTANT

With a municipal background and experience as an AMI Project Manager, Mr. Wagler applies industry best practices to his role at Diameter Services as Project Consultant.
Mr. Wagler honed his infield, water meter and AMI industry experience through managing large scale projects inclusive of residential, intermediate and large size meters.
This first hand experience has proven to be invaluable in maintaining seamless project execution. Key responsibilities in a Project Consulting role include project management, quality assurance for both installation and data activities, subject matter expert including user acceptance processes, and auditing for accurate billing validation. Mr. Wagler has a proven ability to develop accurate forecasts, meet project plans and implementation schedules, all proven to be advantageous to our clients.

Education

CONESTOGA COLLEGE INSTITUTE OF TECHNOLOGY AND ADVANCED LEARNING, KITCHENER, ON (2010)
Bachelor of Applied Technology: Architecture – Project and Facility Management B.A. Tech